Resume

I work at the intersection of design, engineering, and business to translate complex, ambiguous problems into human-centered, scalable solutions through collaboration, prototyping, and iteration.

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Experience

Product Owner / Business Analyst

CGI Inc. | Remote | June 2021–August 2026

  • Led cross-functional teams spanning engineering, data, design, and executive stakeholders to deliver complex, user-facing digital systems.

  • Translated ambiguous stakeholder needs into clearly scoped product requirements, workflows, and delivery plans.

  • Facilitated discovery sessions to uncover user pain points, operational gaps, and system constraints.

  • Drove end-to-end product delivery, from early problem definition through launch and iteration.

  • Designed and refined scalable processes that improved clarity, efficiency, and team velocity.

  • Used Salesforce, SQL, and data analysis to surface insights, inform prioritization, and evaluate outcomes.

  • Led Agile ceremonies and fostered team accountability across iterative development cycles.

  • Produced clear documentation, visual process flows, and onboarding materials to align diverse collaborators.

Education

Northwestern University

Master of Science in Engineering Design Innovation

Current graduate student

Miami University

Bachelor of Science in Business, Information Systems Analytics

Oxford, OH | 2017–2021

  • Dean’s List — Fall 2020

  • Teaching Assistant, ISA Department

  • Executive Administrative Officer, Alpha Phi – Gamma Nu Chapter

Skills

Design & Problem-Solving

Human-centered problem framing, cross-disciplinary collaboration, systems thinking, workflow and experience design, iterative prototyping, MVP development.

Analytical & Technical

Salesforce (Administrator, Business Analyst, and Associate certified), SQL, Excel / Google Sheets, KPI definition, insights development, data-informed decision-making.

Tools

Figma, Adobe Illustrator, Lucidchart, Salesforce, Azure DevOps, Wix Studio, ReadyMag, Shopify.

Creative & Digital Practice

UI/UX design, creator analytics and experimentation, content strategy, trend analysis.

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